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Confidence to care: lessons to learn about LGBTQ+ inclusion

25 Apr 2024
Care Providers' Voice Masterclasses

The 2014 Care Act requires care professionals to address the care and support needs of LGBTQ+ people by tailoring services to their individual needs. But the Care Quality Commission reports limited evidence of care services proactively engaging with LGBTQ+ people and as a result CQC inspectors now routinely raise their concerns in Care Quality Inspections. Led by the care managers and care trainers who designed Pride in Care, the care sector LGBTQ+ quality standard, this masterclass identifies how very different life histories impact on the care needs of this visibly growing population and provides a toolkit of resources to make practical change achievable in care homes and domiciliary care services.

Beverley Smith, Training Director - Pride UK
Jim Glennon, Policy Director - Pride UK