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Navigate the future of care with confidence

14-15 April 2027 | Excel London

2026 conference programme

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Caring beyond compliance: how outstanding services empower people with dignity and choice

29 Apr 2026
The Outstanding Society Learning Lounge
Regulation, Quality & Compliance

Together, we’ll explore how organisations go further—creating cultures where people are genuinely heard, risks are embraced positively, and dignity and choice are part of every interaction.

Speakers
James Rycroft, Executive Director - Specialist Dementia Services & Managing Director - The OS
Samantha Crawley, Director - Leadership & Wellbeing & CEO - The OS & EQ Care Group
Debbie Ho, Inspector - CQC
Abi Smith, Exemplar Ambassador & Person With Lived Experience - Exemplar
Caleb Harvey, Sales Manager ‑ Care Facilities - ACCORA