29 - 30 April 2026
Excel London

2026 conference programme

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Caring beyond compliance: how outstanding services empower people with dignity and choice

29 Apr 2026

11:30 - 12:00

The Outstanding Society Learning Lounge

Speakers

James Rycroft, Executive Director - Specialist Dementia Services & Managing Director - The OS & Vida Healthcare

Samantha Crawley, Director - Leadership & Wellbeing & CEO - The OS & EQ Care Group

Debbie Ho, Inspector - Care Quality Commission

Caleb Harvey, Sales Manager ‑ Care Facilities - ACCORA

Abi Smith, Exemplar Ambassador & Person With Lived Experience - Exemplar