Objectives: Share a real world case study of how a values driven, happiness focused culture can strengthen team and organisational resilience. Demonstrate how culture, recognition, and psychologically safe leadership can create the conditions for resilience to grow.

Learning Outcomes: Identify practical, people centred approaches that build resilience in teams and individuals. Recognise how organisational culture and leadership behaviours influence wellbeing, retention, and performance. Understand the impact of recognition, belonging, and psychological safety on workforce stability.