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the biggest celebration of care in the capital is back and registration is live!

29-30 April 2026 Excel London

2026 conference programme

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How to build emotional intelligence for resilient leadership

30 Apr 2026
IHSCM Leadership Theatre
Workforce, Leadership & Development

In today’s fast-paced workplace where people are on constant information overload, easily distracted and engrossed in their own personal devices, managers need to adopt a new skillset to ensure that they communicate clearly and actually get things done.
Effective emotionally intelligent leadership communication, influencing skills and personal resilience have never been more important, to not only help maintain productivity, but also to enhance team dynamics and improve staff retention.
This highly interactive workshop will cover specific techniques to help you communicate with brevity and impact, elegantly transition a conversation in difficult situations and inspire others to action.

Speakers
Claire Mould FIHSCM, Founder & Director - Curve Strategic