Digital transformation in social care is about people learning, adapting, and growing. This panel explores how the Liverpool City Region Adult Social Care Testbed is bringing together care providers, academics, and how the National Care Forum is boosting confidence in using data and technology‑enabled approaches.

We’ll share what we’ve learned from programmes like Introduction to Care Technology for Leaders and the Care Technologist training, including how we’re helping teams move from mixed digital skills to genuine digital confidence. From AI‑powered wellbeing ideas to simple troubleshooting frameworks, new ways of learning helps staff see technology as something that strengthens human connection—not replaces it. Keeping people, not just products, at the heart of change.