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the biggest celebration of care in the capital is back and registration is live!

29-30 April 2026 Excel London

2026 conference programme

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Compassionate and CLEAR care plans: all the best ideas for outstanding care & support records across domiciliary, residential, and LD & autism care

30 Apr 2026
The Outstanding Society Learning Lounge
Regulation, Quality & Compliance

In this session we will explore the importance of getting support plans right. We ask who are the plans for, what purpose do they serve and how can you get the most out of them. In addition we will hear some top tips for creating robust, practical and accessible plans.

Speakers
Lara Bywater, Director - Learning Disability, Autism, Mental Health Care - The OS & LDC Care
Caroline Cosh, Director - Homecare - The OS & Clifton Home Care
Debbie Ho, Inspector - CQC
Abi Smith, Exemplar Ambassador & Person With Lived Experience - Exemplar
Paula Gee, Co-Head of Clinical & Quality Assurance - Ashfield Services
Rob Hargreaves, Central Engagement Lead - Skills for Care