29 - 30 April 2026
Excel London

Care Show London 2025 conference programme

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Empathy in action: emotional intelligence for outstanding social care

01 May 2025

11:30 - 12:00

The Outstanding Society's Learning Lounge

This session will delve into the role of emotional intelligence in delivering exceptional care.

Speakers

James Rycroft, Executive Director - Specialist Dementia Services & Managing Director - The OS & Vida Healthcare

Samantha Crawley, National Director Operations - The OS & EQ Care Group

Karen Hedger, Director - Bright Selection

Prof. David Sheard, Professor of Emotional Intelligence in Care - Institute for Health & Care Improvement, School of Science, Technology & Health York St John University