Magic Notes is an AI tool designed by frontline workers to help reduce admin and transform the productivity of frontline teams. The tool creates structured and compliant reports and case studies from recordings of meetings between frontline workers and their clients.

Magic Notes was first developed by Beam to support its own frontline teams, before being made available to other frontline workers. It has since been co-developed with frontline practitioners during pilots with several local authorities, including Kingston, Ealing, and Swindon, and is now being used in over 100 local councils.