Seamless communication through real-time messaging

At the heart of RTM Critical Messaging is its ability to deliver accurate and timely messages in near real-time. By integrating nurse call systems, duress alarms, and emergency notifications, this solution ensures seamless communication between staff, patients, and management. For instance, care teams in aged care facilities can instantly receive and acknowledge assistance calls, enabling prompt and effective responses that enhance safety and service quality.

With its customisable notifications and robust integration capabilities, RTM Critical Messaging simplifies communication across multiple systems, including patient safety devices, facility monitoring systems, and emergency protocols.

Advanced features for reliable messaging

RTM Critical Messaging goes beyond traditional communication systems with advanced features that streamline operations and improve outcomes:

Nurse call and emergency alerts

Ensure urgent messages, such as patient assistance requests or emergency codes, are delivered and acknowledged instantly to the appropriate staff members.

Proactive notifications

Automated alerts inform staff of critical events, such as falls, equipment failures, or unauthorised access, allowing for timely intervention.

Comprehensive integration

eamlessly connect with existing platforms like clinical assets, RTLS (Real-Time Location Systems), and security systems for a unified communication experience.

Privacy and compliance

All messages are encrypted and stored securely, ensuring compliance with data protection regulations and safeguarding sensitive information.

These features empower organisations to maintain high standards of care, safety, and operational efficiency across diverse environments.