The tool is free to assist all care providers with recording and reporting the quality of their services to support CQC inspections under the new Single Assessment Framework (2023) via SMART Quality. 

SMART ESG is also free helping to report against government environmental targets and social ambitions on top of governance and regulatory requirements which are becoming ever more evident in contracts with public commissioners. SMART ESG is designed to help care providers on their ESG (Environmental, Social and Governance) journey with over 150 areas where care providers can review their services and requirements, store data, and report performance.

The tool links to a tremendous array of free support materials via SMART Procurement offering discounts and free offers for care providers to save thousands of pounds to help assure future sustainability, along with ways to recruit and retain the best possible workforce. SMART Surveys is also free and allows care providers to solicit feedback from residents, families, and professionals securely.