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the biggest celebration of care in the capital is back and registration is live!

29-30 April 2026 Excel London

2026 conference programme

Explore the 2026 conference programme here - more sessions coming soon!

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Keynote Theatre
  1. Sponsored By
    Session sponsored by Person Centred Software
  2. CQC’s Journey and our priorities for the future of regulation Adult social care: What do we know about the wider sector
  3. Sponsored By
    Session sponsored by Nourish
  4. Join us to talk through CQC’s requirements of registration and our expectations Get an inside look at the common pitfalls of prospective providers Hear directly from CQC’s registration team
  5. Join The Outstanding Society and Howden Insurance for a powerful live theatre session exposing the reality of a cyberattack in the care sector.   See firsthand what really happens when a care service ...
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People & Business Theatre
  1. Sponsored By
    Sponsored By CoolCare
  2. Sponsored By
    Session sponsored by Lifted Talent
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Technology Theatre
  1. Sponsored By
    Session sponsored by Flourish
  2. Sponsored By
    Session sponsored by OneAdvanced
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Catering, Hydration & Nutrition Theatre
  1. Sponsored By
    Session sponsored by White Oaks
  2. NACC Chef of the Year Finalist, Dawn Brown, will take to the stage to demo a plant-based, nutrient-dense lunch menu which challenges the notion of traditional British cuisine in a changing multi-cultu ...
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Care Providers' Voice Masterclasses
  1. The future of care businesses: how to build a viable sustainable service in a changing sector
  2. A forward-looking session examining how emerging technologies, digital referral models and workforce analytics are reshaping recruitment and retention in social care and the practical steps organisati ...
  3. Panel Chaired by Tajinder Baines (QHS) A forward-looking discussion exploring how technology, demographics, new roles and workforce expectations will shape the care sector by 2030, and what providers ...
  4. Insight session for social care providers on the importance of identifynig and managing safeguarding related conduct concerns effectively with a view to preventing safeguarging failures and avoid esca ...
  5. Navigating the current Immigration rules, ensuring UKVI compliance and adhering to your sponsor SMS obligations and responsibilities
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The Outstanding Society Learning Lounge
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IHSCM Leadership in Tough Times Theatre
  1. Objectives: Explore compassion in leadership during uncertainty; inspire leaders to embed empathy in culture. Learning Outcomes: Understand impact of compassionate leadership; identify strategies for ...
  2. Objectives: Examine change management principles; provide tools for navigating uncertainty; explore adaptive leadership. Learning Outcomes: Apply structured approaches to change; recognise barriers an ...
  3. Objectives: Explore communication strategies in high-stress environments; provide tools for clarity; emphasise transparency. Learning Outcomes: Demonstrate effective communication; recognise importanc ...
  4. Objectives: Share practical approaches to compassionate communication; “how to” strategies that empower teams to self manage with trust and empathy; and explore inclusivity and psychological safety as ...
  5. Objectives: Discuss systems leadership; explore practical examples; highlight collaboration across boundaries. Learning Outcomes: Understand systems leadership principles; identify opportunities for c ...
  6. Objectives: Explore practical applications of compassion; provide tools for embedding empathy; highlight authentic behaviours. Learning Outcomes: Apply compassionate leadership daily; recognise impact ...
  7. Objectives: Provide leaders with practical tools for strengthening trust, alignment and psychological safety. Showing how effective team foundations support staff wellbeing and adaptability. Learning ...
  8. Objectives: Explore leadership behaviours that strengthen team resilience in challenging or uncertain environments. Demonstrate how compassion, clarity and consistency support staff wellbeing, confide ...
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Keynote Theatre
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People & Business Theatre
  1. Overview of CQC’s safeguarding responsibilities and regulatory framework Learning from safeguarding Organisational abuse – what is it?
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Technology Theatre
  1. Sponsored By
    Session sponsored by Log my Care
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Catering, Hydration & Nutrition Theatre
  1. As nutritional needs intensify with age, Vitamin B12 plays a crucial role in supporting energy levels and cognitive function. During this cookery demonstration, Clinical Nutritionist Eva Humphries rev ...
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Care Providers' Voice Masterclasses
  1. Navigating the current Immigration rules, ensuring UKVI compliance and adhering to your sponsor SMS obligations and responsibilities
  2. A concise look at how AI-driven attacks and new digital threats are emerging in social care, and the practical steps providers can take to stay secure.
  3. A real-life scenario brought to the stage by unpaid carers to shine a light on the hidden reality of caring. This thought provoking, improvisational performance speaks emotionally, visually and powerf ...
  4. We know CQC are changing the framework (again). Some changes we know, some we are waiting to find out about. This session gives a clear overview of where we currently are, what to expect during the re ...
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The Outstanding Society Learning Lounge
  1. Join us to discuss balancing innovation with safety, including the voice of the provider and CQC's role in supporting innovation rather than acting as a barrier.
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IHSCM Leadership in Tough Times Theatre
  1. Objectives: Explore emotional intelligence as resilience foundation; provide tools for self-awareness; highlight empathy. Learning Outcomes: Recognise EI’s role in leadership; apply EI to build resili ...
  2. Objectives: Explore how marketing, recruitment and compliance can work together to build strong, confident and resilient teams. Demonstrate how clarity, consistent standards and values led communicati ...
  3. Objectives: Share a real world case study of how a values driven, happiness focused culture can strengthen team and organisational resilience. Demonstrate how culture, recognition, and psychologically ...
  4.  Objectives: Share strategies for building resilience; explore wellbeing and sustainability. Learning Outcomes: Recognise resilience as leadership priority; apply resilience techniques; strengthen cul ...
  5. Objectives: Explore medicines related challenges across the hospital–community interface. Highlight the operational and emotional impact on nurses, patients, and multidisciplinary teams. Share practic ...