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the biggest celebration of care in the capital is back and registration is live!

29-30 April 2026 Excel London

2026 conference programme

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Keynote Theatre
  1. Sponsored By
    Session sponsored by Person Centred Software
    • Regulation, Quality & Compliance
    CQC’s Journey and our priorities for the future of regulation Adult social care: What do we know about the wider sector
  2. Sponsored By
    Session sponsored by Nourish
    • System, Policy & Government
    • Regulation, Quality & Compliance
    Join us to talk through CQC’s requirements of registration and our expectations Get an inside look at the common pitfalls of prospective providers Hear directly from CQC’s registration team
    • Specialist Area
    • Technology, AI & Digital Transformation
    Join The Outstanding Society and Howden Insurance for a powerful live theatre session exposing the reality of a cyberattack in the care sector.   See firsthand what really happens when a care service ...
  3. Sponsored By
    Session sponsored by Ally Labs
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People & Business Theatre
    • Specialist Area
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  1. Sponsored By
    Sponsored By CoolCare
    • Regulation, Quality & Compliance
    eGovernance+ is a pioneering software solution designed to provide a structured, systematic approach to governance within your organisation. This platform utilises a comprehensive 7-step Cycle, empowe ...
    • Business Sustainability & Future Planning
  2. Sponsored By
    Session sponsored by Lifted Talent
  3. A discussion to help people plan their business growth, taking in all elements of a successful care business.
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Technology Theatre
    • Technology, AI & Digital Transformation
  1. Sponsored By
    Session sponsored by Flourish
    • Technology, AI & Digital Transformation
  2. Sponsored By
    Session sponsored by OneAdvanced
    • Technology, AI & Digital Transformation
    • Technology, AI & Digital Transformation
    • Technology, AI & Digital Transformation
    Please speak to Heather from National Care Forum about this
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Catering, Hydration & Nutrition Theatre
    • Specialist Area
  1. Sponsored By
    Session sponsored by Apetito
    • Specialist Area
    NACC Chef of the Year Finalist, Dawn Brown, will take to the stage to demo a plant-based, nutrient-dense lunch menu which challenges the notion of traditional British cuisine in a changing multi-cultu ...
  2. Sponsored By
    Session sponsored by White Oaks
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Care Providers' Voice Masterclasses
    • Business Sustainability & Future Planning
    The future of care businesses: how to build a viable sustainable service in a changing sector
    • Workforce, Leadership & Development
    A forward-looking session examining how emerging technologies, digital referral models and workforce analytics are reshaping recruitment and retention in social care and the practical steps organisati ...
  1. Panel Chaired by Tajinder Singh Bains (QHS) A forward-looking discussion exploring how technology, demographics, new roles and workforce expectations will shape the care sector by 2030, and what provi ...
    • Workforce, Leadership & Development
    Insight session for social care providers on the importance of identifynig and managing safeguarding related conduct concerns effectively with a view to preventing safeguarging failures and avoid esca ...
  2. National Minimum wage (NMW) is more than just a pay rate, it is a calculation. Many employers aren’t aware of the factors that impact working time, and pay for NMW purposes, some of it may surprise you. This session is designed to raise awareness of National Minimum Wage issues that are commonly found in HMRC’s NMW compliance checks. The session includes some practical examples as well as advice on how to rectify any identified issues before HMRC open a compliance check and signposting to additional support.
  3. Care homes thrive when they are designed holistically around the wellbeing of residents and caregivers, aligned with clear operational and investment strategy. This session explores how architects and ...
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The Outstanding Society Learning Lounge
    • Technology, AI & Digital Transformation
    • Regulation, Quality & Compliance
    • Regulation, Quality & Compliance
    • Specialist Area
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IHSCM Leadership Theatre
    • Workforce, Leadership & Development
    Objectives: Explore compassion in leadership during uncertainty; inspire leaders to embed empathy in culture. Learning Outcomes: Understand impact of compassionate leadership; identify strategies for ...
    • Workforce, Leadership & Development
    Objectives: Examine change management principles; provide tools for navigating uncertainty; explore adaptive leadership. Learning Outcomes: Apply structured approaches to change; recognise barriers an ...
    • Workforce, Leadership & Development
    Objectives: Share practical approaches to compassionate communication; “how to” strategies that empower teams to self manage with trust and empathy; and explore inclusivity and psychological safety as ...
    • Workforce, Leadership & Development
    Objectives: Discuss systems leadership; explore practical examples; highlight collaboration across boundaries. Learning Outcomes: Understand systems leadership principles; identify opportunities for c ...
    • Workforce, Leadership & Development
    Objectives: Explore practical applications of compassion; provide tools for embedding empathy; highlight authentic behaviours. Learning Outcomes: Apply compassionate leadership daily; recognise impact ...
    • Workforce, Leadership & Development
    Objectives: Provide leaders with practical tools for strengthening trust, alignment and psychological safety. Showing how effective team foundations support staff wellbeing and adaptability. Learning ...
    • Workforce, Leadership & Development
    Objectives: Explore leadership behaviours that strengthen team resilience in challenging or uncertain environments. Demonstrate how compassion, clarity and consistency support staff wellbeing, confide ...
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Keynote Theatre
    • Specialist Area
    • System, Policy & Government
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People & Business Theatre
    • Regulation, Quality & Compliance
    • Specialist Area
    • Workforce, Leadership & Development
  1. Overview of CQC’s safeguarding responsibilities and regulatory framework Learning from safeguarding Organisational abuse – what is it?
    • Workforce, Leadership & Development
    N/A
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Technology Theatre
    • Technology, AI & Digital Transformation
  1. Sponsored By
    Session sponsored by Log my Care
    • Technology, AI & Digital Transformation
    • Technology, AI & Digital Transformation
  2. Digital transformation in social care is about people learning, adapting, and growing. This panel explores how the Liverpool City Region Adult Social Care Testbed is bringing together care providers, ...
    • Technology, AI & Digital Transformation
  3. Sponsored By
    Session sponsored by CASPA
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Catering, Hydration & Nutrition Theatre
    • Specialist Area
    Sponsored By
    Session sponsored by White Oaks
    • Specialist Area
    As nutritional needs intensify with age, Vitamin B12 plays a crucial role in supporting energy levels and cognitive function. During this cookery demonstration, Clinical Nutritionist Eva Humphries rev ...
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Care Providers' Voice Masterclasses
    • Workforce, Leadership & Development
    Care providers are under growing pressure to balance workforce sustainability with legal and financial responsibilities. This panel explores common workforce dilemmas in social care, focusing on emplo ...
    • Technology, AI & Digital Transformation
    A concise look at how AI-driven attacks and new digital threats are emerging in social care, and the practical steps providers can take to stay secure.
    • System, Policy & Government
    A real-life scenario brought to the stage by unpaid carers to shine a light on the hidden reality of caring. This thought provoking, improvisational performance speaks emotionally, visually and powerf ...
    • Technology, AI & Digital Transformation
    • Regulation, Quality & Compliance
    We know CQC are changing the framework (again). Some changes we know, some we are waiting to find out about. This session gives a clear overview of where we currently are, what to expect during the re ...
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The Outstanding Society Learning Lounge
    • Regulation, Quality & Compliance
    • Regulation, Quality & Compliance
    Join us to discuss balancing innovation with safety, including the voice of the provider and CQC's role in supporting innovation rather than acting as a barrier.
    • Workforce, Leadership & Development
    • Regulation, Quality & Compliance
    • Workforce, Leadership & Development
    Focus on balancing innovation with safety including the voice of the provider and CQC’s role in supporting innovation rather than acting as a barrier.
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IHSCM Leadership Theatre
    • Workforce, Leadership & Development
    In today’s fast-paced workplace where people are on constant information overload, easily distracted and engrossed in their own personal devices, managers need to adopt a new skillset to ensure that t ...
    • Workforce, Leadership & Development
    Objectives: Explore how marketing, recruitment and compliance can work together to build strong, confident and resilient teams. Demonstrate how clarity, consistent standards and values led communicati ...
    • Workforce, Leadership & Development
    Objectives: Share a real world case study of how a values driven, happiness focused culture can strengthen team and organisational resilience. Demonstrate how culture, recognition, and psychologically ...
    • Workforce, Leadership & Development
     Objectives: Share strategies for building resilience; explore wellbeing and sustainability. Learning Outcomes: Recognise resilience as leadership priority; apply resilience techniques; strengthen cul ...
    • Specialist Area
    Objectives: Explore medicines related challenges across the hospital–community interface. Highlight the operational and emotional impact on nurses, patients, and multidisciplinary teams. Share practic ...
    • Workforce, Leadership & Development