2024

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Florence
Business Theatre
  1. It’s the best investment you can ever make. No matter how tight the budget, building skills and knowledge which adds to your team retention plan will always pay returns. • How to maximise your existin ...
  2. A presentation on how good processes and systems can help build stronger care home business. With 25+ years experience in the industry CoolCare's commercial director speaks about the processes of LNT ...
  3. Join Tobi Alli-Usman for an engaging episode of Tea With Tobi Live, where we explore the pivotal theme of "Grow your care business and become the care provider of choice". This event is specifically d ...
  4. Supporting care homes to meet the CQC's single assessment framework whilst meeting nutritional needs for residents.
  5. Feeling isolated or struggling to find resources in the ever-changing care landscape? This session explores how networking empowers caregivers by creating connections and knowledge sharing. Discover how to: Leverage the Care Connector network to connect with colleagues, organisations, and valuable resources. how to Network effectively at industry events Leave feeling empowered with actionable tips to build a strong network that supports you and the people you care for.
  6. This session will explain how care homes can use infrared inspections to ensure their equipment is operating safely, and identify areas where energy is being wasted and could be saved, thereby reducin ...
    Sponsored By
    Reducing energy consumption, carbon emissions and improving safety through Infrared Inspections.
  7. In 2024, what do care home providers need to do to give self-funding care seekers, the best care journey experience as possible. From enquiry handling, delivering bespoke care home tours through to th ...
  8. In this session, Affinity Care Group's resident CQC Expert Tiffany Hannant and Managing Director Vikki Beckwith will guide you through every aspect of the new CQC Single Assessment Framework, giving y ...
    Sponsored By
    The CQC Single Assessment Framework made simple
  9. Panel session to discuss how to embrace sustainability through an ESG lens.
  10. This panel will centre on profiling the younger generation of leaders in social care and their vision for the future – what they want to achieve in their careers, how they will reshape a broken system ...
Person Centered Software
Care Keynote Theatre
  1. Gary and Lucy will discuss the reasons why adult social care homes fail, how to spot common warning signs, and what other stakeholders can do to help facilitate a turnaround of failing homes. Gary and ...
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  3. Pressure continues to increase in the care sector. Funding remains static, whilst the demands are growing. There are increasing challenges in attracting and retaining staff alongside digital expectati ...
    Sponsored By
    Enabling dynamic and digital care delivery
  4. Join CQC to hear the latest about the rollout of the new single assessment framework across England for providers, find out more about the single assessment framework including quality statements and ...
  5. With a General Election fast approaching, government policy on social care is a matter for hot debate. There are competing models for the future of social care including greater regulation, focus on n ...
  6. Person Centred Software's CEO, Johan Jardevall, and Chief Operating Officer, Jemma Robinson, along with experienced care providers, explore the transformative impact of digital technology. Their explo ...
    Sponsored By
    Impactful digital journey panel discussion
  7. Author, documentarian, business owner, and well-loved advocate for the National Autistic Society, join us in the Care Keynote Theatre to hear Christine's interview around neurodiversity and her person ...
  8. London’s largest Care Association LCAS will be holding the first National Registered Managers and Providers Meeting at the Care Show With over 24,850 Registered Managers in England, The role of RM's i ...
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Care Providers' Voice
Care Providers' Voice Masterclasses
  1. Tom Owen, Director and Co-founder of My Home Life, shares insights from research and practice development from working with over 2,000 care services during the past 15 years. Tom explores the practica ...
  2. Feedback is CENTRAL to the new framework with 3 of the new evidence categories being feedback related. Put simply, if you want to gain or retain a 'Good' or 'Outstanding' rating in the new framework t ...
  3. Join Neil to hear the latest developments that are affecting care worker recruitment and simple, actionable tips that help make sourcing and onboarding them much easier.
  4. This session goes beyond the routine of dysphagia diets! We'll explore innovative ways to modify food textures for residents with swallowing difficulties, ensuring they enjoy a positive dining experie ...
  5. The future of care is here. Discover how AI empowers care providers to achieve superior compliance and deliver exceptional outcomes for those they serve.
    Sponsored By
    Revolutionising care: enhanced compliance and better outcomes using AI
People, Workforce & Wellbeing
  1. Whether we are connecting with professional colleagues, other disciplines or agencies, or with patients or their families, it is crucial that we use verbal, non-verbal and paraverbal techniques to opt ...
  2. • What workplace diversity is • How to achieve workplace diversity • How diversity impacts retention
  3. Sponsored By
    How to hire UK based sponsored care workers ethically and compliantly
  4. Nurturing mental health for the future workforce is crucial for ensuring productivity, creativity, and overall wellbeing. In this session, Nursebuddy will present findings from its in-app Carer Wellbe ...
  5. The care sector is suffering a massive skills shortage with lack of interest from resident workers in this challenging and demanding area of work. Recruitment of overseas candidates can help to fill the gap and meet the ever increasing needs of this sector
  6. Sponsored By
    Legal and HR issues facing Care Homes
  7. In this session, Dr Emma Williams will introduce the role that Behaviour Analysts can play within dementia care settings, explaining how they provide a different form of support than other professiona ...
  8. In an ever-evolving work landscape, maintaining high morale and engagement among employees is critical for organisational success. remote and hybrid models. From fostering a culture of appreciation to ...
    Sponsored By
    Elevating workplace morale: strategies for 2024 and beyond
  9. Homecare Association bring together three intrinsic layers of homecare business management – owner, manager, and carer, to discuss how growth can only happen when we put people at the heart of the org ...
  10. The speech highlights three key areas that leaders must address to tackle the challenges facing the sector: lobbying for fair funding reform, catalysing widespread adoption of technology, and driving cultural shifts to promote respect, dignity, and compassion. The first area is the need for fair funding reform, outlining the current inadequacies and their impact on the quality of care and staff retention. The second topic is concerned with the adoption of technology in social care. The speaker shares personal experiences and highlights the potential for technology to streamline processes, improve efficiency, and enhance care quality. Despite the challenges, such as lack of resources and staff resistance, it is important to invest in technology and create a cohesive digital strategy for the sector. The third section addresses the need for cultural shifts to counter stigma and misunderstanding around social care work.
Technology Theatre
  1. The Technology Theatre is the Theatre of Dreams - we can make things better - let us lead the way in social care
  2. It’s a depressing statistic that around 70% of digital transformation projects fail. We know that implementing new technology and digital solutions can be hard – knowing where to start, which product ...
  3. QCS (Quality Compliance Systems) understand the importance of time when it comes to providing and evidencing quality care. Our experts have worked in and around the care industry for a number of years ...
    Sponsored By
    Time for tech. How can embracing technology can save care providers valuable time.
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  5. With increasing pressure on the health and social care system, enabling people, their loved ones and carers to take a more active role in their care journey may prove imperative.  Join Jeremy Baldwin ...
    Sponsored By
    Engaging people and families: the role of digital technology
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  7. How Ally customers are pioneering change by leveraging the power of sound and motion technology with AI to transform their residents' lives
    Sponsored By
    Pioneering change: the future of nurse call is resident monitoring systems
  8. In this session, Professor Jane Seale from the Open University will draw on her research and experience to outline what is needed in order to provide good support for people with learning disabilities ...
  9. Introduction: What we mean by Ai in social care, and where can it play a role. Understanding how care providers’ roles are evolving How to use Ai to monitor outcomes Addressing interpretation bias Que ...
    Sponsored By
    Ai in Social Care – A changing paradigm
  10. Instead of focusing on the negative, lets look at what steps you can take to protect your organisation. We will hear from experts that tackle these challenges every day. We will also look at new and e ...
The Outstanding Society
The Oustanding Society Learning Lounge
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Florence
Business Theatre
  1. Understanding financial debt in the care industry covering the service offerings within Christie Finance  
  2. Join Mark Topps, Award winning Care Mentor, in an engaging panel discussion with Abeed Mohamed, Co-founder and CSO at Birdie, Amrit Dhaliwal from Walfinch and the family member of a care recipient. Di ...
    Sponsored By
    It takes a village: How care works when everyone’s aligned
  3. Social Care is made up of independent private companies our mission is to get them to start working together to share best practise and resources and take control of the sector
  4. Demand for IRC’s and care homes is fortunately driving change but is design, development and construction focused on simply erasing the old and bringing in the new? o Understand how architectural desi ...
  5. Cybersecurity has long been considered the domain of IT teams but when day to day functions of your business increasingly rely on software and digital systems it is more important than ever to conside ...
    Sponsored By
    Cyber: an existential threat to your care business
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  7. It’s never too early to start thinking about your exit or future plans for your business – Whether you are looking to sell the business, hand it down to the next generation or even over to your employ ...
Person Centered Software
Care Keynote Theatre
  1. How are you going to make ME feel at HOME?  Big Ian shares tried and tested ideas that have changed people’s lives in care to help people BELONG.
  2. The adult social care workforce currently faces an enormity of pressures. Recent initiatives to improve workforce conditions have not gone far enough nor have they reprimanded the pressures at hand. D ...
  3. Sponsored By
    Best practices in social care recruitment,  and the challenges around social care recruitment.
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    Sponsored By
    Reducing infections and improving lives. VIVALDI Social Care
  5. Alexei Sidnev and Professor Ali Ghoz from VisitHealth discuss the shift towards at-home healthcare, with diagnostics and consultations administered directly to patients where they are. This model addresses inefficiencies in traditional care, such as long NHS wait times and the logistical challenges for care home residents. Showcasing innovations in mobile health technologies and providing real-world case studies, the VisitHealth team conclude with a call to action for care homes and domiciliary care agencies to form partnerships that enhance patient care and improve service delivery. Inspiration for more patient-centric modes will be on offer.
    Sponsored By
    Health care at home
  6. Skills for Care, the strategic workforce development body for England, is leading the development of a much-needed workforce strategy for adult social care to help the sector build the workforce it ne ...
  7. Explore the nuanced human advantages of embracing a digital care management system with Richard Green, the Head of Strategy at OneTouch Health. With a professional trajectory spanning from initial rol ...
    Sponsored By
    Using technology to nurture and build human connections in care organisations.
  8. How to train your own carers to become your nurses of the future: You already know your carers, how wonderful would it be if you could transform the brightest and best into Registered Nurses.   How to ...
  9. This House believes that to Innovate in adult social care we need only to look inside our care community for inspiration. Can innovation come solely from within or do we need transformative, disruptiv ...
Care Providers' Voice
Care Providers' Voice Masterclasses
  1. Do you have difficulty recruiting to key posts?  Jo Barter will explore how 'growing staff with potential' is a viable alternative solution, utilising apprenticeships and other available staff develop ...
  2. The 2014 Care Act requires care professionals to address the care and support needs of LGBTQ+ people by tailoring services to their individual needs. But the Care Quality Commission reports limited ev ...
  3. The most significant and complex changes to criminal record disclosure laws came into effect on 28th October 2023. As a result, less criminal record information is shared with employers and they are n ...
  4. With increased staff shortages in the healthcare sector, the care sector finds itself relying heavily on the recruitment of talent from various countries. However, this process comes with its unique s ...
    Sponsored By
    Navigating International Recruitment: Challenges, Costs and Compliance
People, Workforce & Wellbeing
  1. By using cutting edge neuro-science we can uncover how your people actually feel rather than what they simply say. 95% of all our decisions are made from the non-conscious part of our brains which dri ...
  2. Running a care home can be hugely challenging. Between caring for residents, ordering supplies, coordinating medical care, and communicating with residents’ families, it’s difficult to find time for a ...
    Sponsored By
    Care starts at the first call: simple steps to maximise efficiency and promote empathy
  3. As part of our commitment to person-centred care, CQC have worked with the University of Bedfordshire to produce guidance for care home managers and members of the public on the availability and manag ...
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    Sponsored By
    How 1 care home got 47% better occupancy, £900k increased revenue and 300% more enquiries via digital marketing in 6 months?
  6. The Eden Alternative is reputedly the best culture change programme in the world. It has been running for 30 years and in 22 countries. Simply, it's a care philosophy that is straight forward, well re ...
  7. As the workforce demographic undergoes a shift with the influx of Generation Z and the retirement of Baby Boomers, the Social Care Sector faces an urgent call to adapt and innovate before it's workfor ...
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  9. Spring often sees us turn our attention back to the garden but what does it take to create a meaningful and actively used care garden? Through a number of stories the research findings into this will ...
Technology Theatre
  1. “It seems that everyone is talking about the digital transformation of adult social care but what is the point of it all? I’m not a technical person and have always managed fine with our systems and p ...
  2. Focus on recruitment marketing through Social Media and your website
  3. Sam Hussain (CEO of Log my Care) is joined by guests Vishal Shah (Care England Board Member & MD, Banyan Care), Rebecca Garnett Buchma (Managing Director, Fulcrum Care) and Tandeep Gill (Head of Busin ...
    Sponsored By
    Mastering CQC Inspections: How Digital Care Systems Enhance Compliance - Roundtable
  4. The new single assessment framework from the CQC is changing the way we evidence great care, something that is also spilling over into the other nations. Here we will share what technologies, from sim ...
  5. Join us for an insightful panel discussion where we explore the innovative use of smart building technology, digital Care Management Systems, and integrated IT solutions to enhance sustainability and ...
  6. We ask why should care providers embrace Technology enabled care?
  7.     Join Andy for an exclusive overview of the 2024 Care Trends, where Andy will unveil the latest insights gathered from UK care leaders representing domiciliary, residential, and supported living ca ...
    Sponsored By
    Navigating tomorrow's care landscape: 2024 care trends
  8.   This session will cover the perspectives of a provider, regulator, and representative industry body as we explore how innovation and AI can assist the sector moving forward, as well as looking at ho ...
The Outstanding Society
The Oustanding Society Learning Lounge
  1. The path to care and individuality in its delivery is paved with stress and wasted resources and opportunities unless we embrace family and co produce a vision shared.
  2. It is so important to create teams which are open and transparent to ensure that bad practice doesn't have the opportunity to form and grow.
  3. What does outstanding mean in reality - in the day to day situations of people receiving care.
  4. A focus on the joint Professional Duty of Candour guidance and what this means to our registered professionals in practice. Refreshed/Enhanced understanding of what the professional duty of candour me ...
  5. A daunting area of work for many that can be intimidating but does have a positive impact on the workforce.